Village of West Salem, Ohio

*** We now accept credit cards for water/sewer payments! Stop in during our business hours, pay online, or call in to pay by phone! ***

PLEASE NOTE: There is a 2.25% fee to pay by credit card.

Registration for Utilities & Deposit

A $200 deposit is required for all new water/sewer accounts, which can be payable to the Village of West Salem by cash, check, or money order only.  New residents must fill out a Registration form, Tax form, and sign the Water User's Agreement, as well as provide a copy of a photo ID. You may come to Village Hall to register or click the link below to print the appropriate forms and bring them in with your deposit and copy of photo ID. ** Water will not be turned on until this deposit is paid. ***

Water & Sewer Registration Forms

Billing

Water/Sewer bills are mailed around the 5th of every month. Payments are due by the 25th of every month. Payments made after the 25th will have a late penalty assessed (10% of current charges). Both amounts will be listed on your bill. Please pay the appropriate amount based on the date of your payment. 

Payments

At this time, we DO NOT offer extended payment plans on accounts. Payments can be made with cash, check, credit card (fees apply), or money order. You may also make your water/sewer payment at Farmers State Bank next to Village Hall.

Additional Fees

    RECONNECT FEE: Accounts with a past-due balance over 30 days is subject to disconnection.  Service that is disconnected due to non-payment will require the past due amount to be paid in full AND a $75.00 reconnect fee before water will be turned on. 

    RETURNED CHECK FEE: Should your check be returned to us due to insufficient funds, you will be charged a fee of $30.00.

Questions or Concerns

Phone: (419) 853-4809

Email: billing@westsalemvillage.com

For after hours emergencies please call (419) 853-9022